BankDhofar has partnered with the Social Protection Fund to advance digital banking in Oman. This collaboration introduces innovative solutions that improve efficiency, security, and accessibility. Additionally, the partnership aligns with Oman Vision 2040 and modernizes the financial sector. By providing advanced tools, the bank supports institutions in delivering faster and more reliable services to businesses and individuals.
Under this agreement, BankDhofar will offer virtual accounts, secure online transactions, and specialized B2B solutions. These services simplify operations, reduce administrative burdens, and improve cash flow management. Furthermore, analytics and reporting features allow businesses to make informed decisions more quickly. Consequently, financial institutions can operate efficiently while strengthening client relationships across the country.
BankDhofar has consistently led innovation in Oman’s banking sector through digital banking tools. It introduced Dhofar Pay, allowing customers to pay bills using mobile devices at retail POS. Samsung Pay and Apple Pay followed, expanding cashless payment options nationwide. Moreover, these initiatives demonstrate the bank’s commitment to improving customer experience and adopting modern financial solutions.
The bank also developed a platform for SMEs, offering self-registration, secure payroll management, and comprehensive online services. Strategic partnerships with international technology firms reinforced infrastructure reliability. Additionally, artificial intelligence strengthens security, operational efficiency, and fraud prevention. These measures ensure businesses and customers enjoy safe and accessible digital banking services.
BankDhofar pioneered RippleNet-powered remittances to India, providing instant, low-cost transfers. Its services also include online payment gateways integrated with major providers and the “Intilaqah” onboarding app. Meanwhile, customers can open accounts seamlessly through video KYC and direct integration with the Mala’a Credit Information Center. These innovations simplify processes and improve overall user experience.
Security remains a central focus. AI-driven monitoring, anti-fraud systems, and awareness campaigns protect customers in an increasingly online economy. Staff training ensures employees can handle emerging risks effectively. Consequently, the bank maintains trust and confidence in its digital banking services.
With more than 140 branches across Oman, BankDhofar combines global expertise with local knowledge. This approach accelerates financial innovation and strengthens the national financial ecosystem. Additionally, the partnership with the Social Protection Fund allows institutions to deliver more effective services while expanding their reach.
Overall, digital banking continues to transform Oman’s financial sector. BankDhofar’s initiatives show how innovation enhances services for businesses and individuals, supporting a modern, secure, and accessible economy.
