Oman’s renewable energy sector now generates enough electricity to supply 155,000 homes, reflecting the country’s commitment to sustainability.
During a media briefing, the Authority for Public Services Regulation (APSR) announced new measures to improve service performance and efficiency. Dr. Mansour bin Talib Al-Hinai, APSR chairman, said water consumption grew 13 percent between 2021 and 2025. At the same time, water subscribers increased 12 percent. Electricity subscribers rose 14 percent, while overall consumption jumped 27 percent, reflecting urban growth and economic expansion.
He explained that renewable energy now accounts for 9.46 percent of total electricity production, compared with just 1.95 percent in 2021. This capacity can meet the needs of approximately 155,000 homes. APSR has completed a full digital transformation. All services are now digitized, 99 percent of water meters and 80 percent of electricity meters are smart, and actual readings reached 97 percent for electricity and 97.71 percent for water.
APSR also strengthened service assurance standards. Companies now face doubled compensation requirements if they fail repeatedly to meet service levels. These steps aim to improve efficiency and enforce governance in vital sectors.
The Authority enhanced subscriber protections through digital platforms. The Hasel platform reached a 99 percent completion rate, while Tajawob achieved 100 percent. In 2025, APSR resolved over 7,000 complaints and paid RO153,000 in compensation to more than 9,000 subscribers. Satisfaction with company performance rose to 75 percent. The average service delivery time reached 1.17 days for electricity and six days for water.
Omanization rates in sector companies increased significantly. The overall rate reached 98.55 percent, while permanent contract companies employed 78 percent Omani staff. The basic services sector created roughly 2,050 new jobs in 2025.
Nama Water Services also reported improvements. Network length increased 32 percent, and the number of treatment plants rose 9 percent. Wastewater treatment efficiency reached 98 percent. Water quality tests grew 74 percent, with 99.81 percent compliance with Omani drinking water standards. Currently, 97 projects worth RO966 million are underway to expand and improve water and wastewater services.
These advancements show Oman’s commitment to renewable energy and efficient public services. Consequently, households and businesses now enjoy more reliable, sustainable infrastructure. The country also continues to strengthen digital monitoring and service standards, ensuring long-term improvements.
